Mohamed Shaheen

 

About

As an analytical and dynamic individual who has a proven history of exceeding expectations through performance, I can combine my effective communication skills with functional knowledge to identify opportunities and deliver a satisfactory outcome while working alone or as a part of a larger team. I position myself as a top-performing sales, marketing, and business-analyst professional with proven ability to drive business expansion through aggressive improvement initiatives that deliver revenue growth, market share, and market penetration. I am also a strategic thinker who can plan and implement supportive business tactics to reach corporate objectives through creative and innovative marketing and sales strategies.

Highlights

Certified Pega Business Architect

Web Technologies & coding (HTML, CSS)

Forecasting and Strategic Planning

Graphic Designing

Creative Problem Solver and leadership skills

Excellent Interpersonal Skills, Communication & Customer Handling

Analytical thinking

Microsoft Office Suite (Expert)

Photoshop & Corel Draw, Illustrator, Free Hand and Smart Draw

SQL (Structure Query Language)

EXPERIENCE

  • - Communicate ideas in both technical and user-friendly language and proactively assess, clarify, and validate customer requirements to system architects.
  • - Organize kick-off meeting & Grooming elaboration Sessions (Follow up on pssigned parking lot items, manage feedback with IT, act as liaison for customer training and drive towards scope of the meeting).
  • - Experience in various rules and features like SLA, correspondence, reports, routing, listeners (File, Email, MQ), connectors and SOAP services.
  • - Experienced in Business requirement analysis, story case development for projects developed using PRPC.
  • - Experienced in BA deliverables (process flows, use cases, functional and non-requirements).
  • - Experience with Gap Analysis to check the comparability of existing systems with new business requirements.
  • - Designing case life cycle and modeling complex process flow.
  • - Managing case life cycle exceptions in PEGA Express and Designer studio.
  • - Eliciting & writing business requirements, specifications and planning end-user forms.
  • - TWOS and scenario analysis for analyzing business needs and assisting clients in setting KPIs & business objectives.
  • Work History

  • - PEGA Business Architect, Tec Regula. 2016-Present
  • - Business development manager, CIC. 2008-2016
  • - Marketing Instructor, ECTD. 2012-2015
  • - Marketing Manager, Auto Egypt for Trading, NISSAN. 2006-2008
  • Education & Training

  • Certified Pega Business Architect.
  • Pega System Architect
  • PMP course.
  • Graphic and designing concepts diploma.
  • Professional Sales and Marketing Skills Course.
  • Masters of Business Administration in Marketing & Management
  • Bachelor of Science: Biotechnology.
  •  My Resume

    Volunteer Work

    Vice president Avalon Middle School PTSO

    Micro Mentor Management & Marketing advisor

    Contact

    Location

    Orlando, Florida, 32828

    Phone

    +1 407 779 6485